Last updated: June 2026
OfferX is owned and operated by Marketing Punch Ltd.
We want OfferX to be a safe, fair and transparent website for people who choose to enter prize draws, complete surveys, receive offers and hear from brands that may be relevant to them.
This policy explains how we think about online safety, how we manage risk on the site, and what you can do if you have a concern.
OfferX is a prize draw, offers and marketing website. Users may enter competitions, answer questions, complete surveys, register their marketing preferences and choose whether they want to receive offers from us or selected third parties.
OfferX is not a social media platform, forum, messaging service or public content-sharing website. Users cannot publicly post, publish, share or promote content to other users through OfferX.
That said, we still take online safety seriously. We believe a website that collects information, sends marketing communications and works with commercial partners should be clear about how it protects users.
The Online Safety Act 2023 is designed to make online services safer, especially where users can encounter illegal content, harmful content, or content that may put children at risk.
Based on the current way OfferX operates, we do not consider OfferX to be a user-to-user service or search service in the way most people would understand those terms, because users do not upload public posts, send messages to each other, create public profiles, or search content created by other users.
However, we still take a proportionate approach to online safety. We will:
OfferX is intended for users aged 18 or over.
We do not knowingly collect personal data from children under 18 for registration, prize draw entry or marketing purposes. The site includes an 18+ entry requirement, and users should not register or enter prize draws if they are under 18.
If we become aware that a person under 18 has registered, entered a promotion or provided personal data through OfferX, we will take appropriate steps to remove or restrict that data and prevent further marketing activity.
Parents, guardians or carers who believe a child has used OfferX should contact us so we can investigate.
Although OfferX does not allow public user posting, users may still submit information through forms, surveys, registrations, customer service messages or other interactions.
You must not submit anything to OfferX that is:
If we find or suspect this type of content or behaviour, we may remove it, block an account, prevent further entries, investigate the matter, retain evidence where appropriate, and report it to the relevant authorities.
OfferX is funded by advertising and commercial partnerships. We may work with advertisers, sponsors, data partners and marketing service providers.
We aim to work with partners responsibly and to make the commercial nature of the site clear. We do not want users misled into believing that OfferX is officially connected with a brand, manufacturer or retailer unless that relationship has been clearly stated.
Where we promote third-party offers, users should always read the relevant advertiser’s own terms, privacy notices and conditions before making a decision.
We also expect our partners and suppliers to behave responsibly. If we become aware of a partner acting in a way that creates user safety, fraud, spam, privacy or compliance concerns, we will review that relationship and take appropriate action.
We only want to send marketing communications where users have given the relevant permission or where we have a lawful basis to do so.
All OfferX marketing emails should include an unsubscribe option. Users can opt out of receiving further marketing from OfferX, and we will process unsubscribe requests as quickly as reasonably possible.
If you believe you have received an unwanted, misleading or unsafe message connected with OfferX, please let us know so we can investigate.
Please contact us if you believe:
You can contact OfferX through the Contact Us page on the website.
You can also write to us at:
Marketing Punch LtdWhen contacting us, please include as much detail as you reasonably can, such as the page you were on, the email you received, the date, the sender, screenshots where appropriate, and a clear explanation of your concern.
When we receive an online safety concern, we will review it and decide what action is appropriate.
Depending on the issue, this may include:
We will not always be able to share full details of our investigation, especially where privacy, security, legal or fraud prevention issues are involved. However, we will take genuine concerns seriously.
We will review this policy and our online safety position at least once a year, or sooner if:
If the nature of OfferX changes in a way that brings it more clearly within the scope of the Online Safety Act, we will review our duties and update our processes accordingly.
This Online Safety Policy should be read alongside our other website policies, including:
These policies explain how we handle personal data, marketing communications, prize draw entries and user choices.
In simple terms, OfferX is not designed to be a place where people publish content to each other. It is a marketing, offers and prize draw website.
Even so, we still have a responsibility to run it properly, protect users, keep children out of the service, investigate concerns, work with responsible partners, and keep our approach under review.
That is the standard we are aiming to meet.